Error creates deals too good to be true on wal-mart’s site
First, there was Black Friday. Then came Cyber Monday.
This week, some online shoppers found what might be called Accidental Wednesday.
Certain products on the Wal-Mart website displayed wildly low prices Wednesday morning, such as a kayak for $11 or a treadmill for $33, according to news reports and Wal-Mart. There was even a $579 projector available for $8.85.
“We did, in fact, experience a technical error that caused some items on our website to display incorrect pricing,” said Ravi Jariwala, a Wal-Mart spokesman.
Information on the error that crashed prices through the floor was sketchy late Wednesday afternoon. Wal-Mart said its site was not hacked, and Jariwala said the company later discovered an internal technical error.
Sales orders were not suspended, but he said customers might have had trouble browsing the site while the problem was being fixed. On Wednesday night, the company said that the problem had been resolved and that the problematic orders would be canceled. Buyers will be refunded and given a $10 gift card.
If prices had also been accidentally inflated, as well — there was a report of a $369 FurReal Friends monkey, for example — Jariwala said that he had not seen it.
The company has made a concerted push toward web sales during this early holiday season, doubling its website’s offerings, to 5 million items, compared with last year. But Wednesday, it just meant that there were so many more items for the company to double-check.